At Twinkle Candle, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products.

Information We Collect

When you visit our site, we may collect the following types of information:

Personal Information: This includes information that can identify you, such as your name, email address, phone number, and shipping address. We collect this information when you create an account, place an order, or contact us.

Non-Personal Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, and pages visited. This information helps us improve our website and services.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your orders and provide customer support.
  • To improve our website and services.
  • To send you promotional content, newsletters, and other marketing materials (you can opt-out at any time).
  • To comply with legal obligations and protect our rights.
  • Cookies and Tracking Technologies
  • Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser preferences.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

You have the right to:

  • Access and obtain a copy of your personal information.
  • Request corrections to any inaccuracies in your personal information.
  • Request the deletion of your personal information, subject to certain exceptions.
  • Opt-out of receiving marketing communications.
  • To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.